•  We are deeply grateful that you and your team were there for us in dad’s final weeks with us. There are no words to express our gratitude for your genuine concern for him, it really touched our hearts. You are all truly wonderful people, we will never forget your kindness. 

    —K, A and B, Mortdale, NSW

  •  My parents would not be able to maintain their independent lifestyle in their own home without the magnificent care and support provided by the highly competent staff of this positive and professional organisation. Not only does INS plan effectively for the future and provide highly professional ongoing services, they are able to respond immediately in times of crisis. 

    —Paul, Ryde NSW

  •  Your care was not only professionally excellent but included an empathetic warmth that made your visits so enjoyable. 

    —Anne M, Oak Flats

Community Aged Care Packages (CACP, EACH & EACH-D)

What are Community Aged Care Packages?

Community Aged Care Packages (CACP) are individually planned and coordinated packages of care tailored to help older Australians remain living in their own homes. They are funded by the Australian Government to provide for the complex care needs of older people.

Community Aged Care Packages are very flexible and designed to help with individual care needs. The types of services that may be provided as part of a package include:

  • personal care;

  • social support;

  • transport to appointments;

  • home help;

  • meal preparation; and

  • gardening.

A CACP does not include any clinical nursing intervention, such as wound care or equipment. These needs can be met by an EACH or EACH-D package.

What are EACH and EACH-D Packages?

Extended Aged Care at Home (EACH) packages are individually planned and coordinated packages of care, tailored to help frail older Australians to remain living at home with daily assistance. They are funded by the Australian Government to provide for the complex care needs of older people.

EACH-D packages assist people with dementia who experience difficulties in their daily life because of behavioural and psychological symptoms associated with their dementia. EACH and EACHD Packages are very flexible and depend on the complexity of the care needs of the individual. Generally recipients require high level care, and services provided include help with:

  • registered nursing care;

  • care by an allied health professional such as a physiotherapist, podiatrist or other type of allied health care;

  • personal care;

  • social support;

  • home help; and

  • social activities.

It is important to know that the services provided can change as care needs change.

How does one access a CACP, EACH or EACH-D package?

To receive a package, a person must be assessed by an Aged Care Assessment Team (ACAT) as requiring low level (CACP) or high level (EACH) care. ACAT assessments are free of charge. If packages are available in the person’s area, they have been assessed as needing low or high level care, and expressed a preference to be cared for in their home, then they may be offered a care package.

ACAT assessments are free of charge. Information on ACATs is available from doctors, hospitals and community centres or the Aged and Community Care Information Line on 1800 500 853 or Commonwealth Carelink Centres on 1800 052 222.