INS is now a Coordinated Veterans' Care (CVC) Provider

The Department of Veterans' Affairs has invited INS Health Care to participate in the Coordinated Veterans' Care (CVC) Program , which commenced on 1 May 2011. The CVC program intends to reduce preventable hospital admissions and readmissions through better community based coordination of care.

The Program is for eligible veterans, war-widows/widowers and dependents who are gold card holders with chronic conditions, complex care needs, and who are at risk of hospitalisation. The Program commenced on 1 May 2011.

Through improved community based care, the program is intended to improve the health of participants by:

  • coordinating care in conjunction with their GP
  • coordinating appointments and feedback with other health professionals involved in the care of the veteran or war widow/er.
  • undertaking home visits and assessments
  • providing appointment reminders
  • assisting with medication and treatments
  • educating and empowering participants to self manage their conditions
  • encouraging the most socially isolated to participate in community activities

You can find out more information by visiting the DVA's website