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Why refer your clients to INS LifeGuard for a Personal Emergency Response System?

All calls are answered by qualified and experienced nurses -- that's exclusive to INS LifeGuard!

If you have a client that you feel is in need of a Personal Emergency Response System, who should you refer them to? Is there really a difference between one company and another or are they all the same?

The fact is there’s a big difference between INS LifeGuard and other providers.  INS is a health care provider. We’ve been providing community nursing services since 1984.

Click here to download a brochure or referral forms for your clients.

Our call centre is exclusively staffed by highly qualified and experienced Nurses, 24 hours a day, seven days a week.  We know of no other company who can make that claim. 

Our experience and knowledge in the field have enabled us to structure our Personal Alarm System around your clients’ needs. 

But there are lots of other reasons to consider INS LifeGuard: 

  • Our services are prevention-based; they are far more comprehensive and are fully flexible and tailored to the individual’s needs.

  • We provide welfare checks, e.g. for those returning home from hospital or who may be ill. We call to make sure the client is comfortable and everything is alright.

  • You can at any time ask us to check on your clients and we will even report back if required.

  • We don’t forget about the person after the alarm, but rather we track their progress, for instance until they arrive home from hospital.

  • We follow up with you if your client goes into hospital so you know whether to cancel their next service. And we’re even developing a web portal where you will be able to track the progress of your clients directly.

  • We offer a Health Information Line where clients can call our nurses at any time for information or support, as well as a Chat Line for the lonely, socially isolated, those suffering from grief or anxiety, or who may just need someone to talk to.

  • Health Information, Chat Lines and the other services mentioned above are included, free services.

  • All communication between the client and INS LifeGuard is via a free call 1800 number.

  • We exceed Australian Standards for medical monitoring … indeed we work under the higher standards required and expected of us as registered health care providers.

  • We’re a contracted provider for the Department of Veterans’ Affairs.

  • INS LifeGuard’s equipment sets a benchmark in features tailored to Aged Care, Emergency and Health Care monitoring, but we’re also able to monitor a variety of other provider’s equipment.

We encourage you to learn more about INS LifeGuard before making any decisions about Personal Alarm Systems.  Please feel free to call us anytime on 1800 636 226 if you would like further information, or wish to discuss any aspect of our services in more detail.

You can download an information pack and referral forms to make referring your clients quick and easy by clicking here.