INS LifeGuard AU Phone Number 1800 636 040

INS LifeGuard AU

1800 636 040

INS CareCall Phone Number 1300 599 532

INS CareCall

1300 599 532

International Enquiries Phone Number +61 2 4254 6226

International Enquiries

+61 2 4254 6226


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Additional Free Client Services

The INS Group • Apr 21, 2020

INS, working with its partner Vodafone, will also be providing two months of free phone calls* between village managers and staff to residents’ SmartHome devices when done via the LifeGuard SmartCarer App.

In fact, we’ll provide free phone calls* between clients, family, carers and village managers who use our new LifeGuard SmartCarer App in an effort to help the vulnerable stay in touch during this crisis.

Those clients who download the SmartMobile App will be able to also enjoy free video‡ calling with family, carers and village staff whom the client has authorised to interact with them via the new LifeGuard SmartCarer App. Importantly, there is no complicated setup required and no need for any third-party apps.

* Free calls (audio or video) dependent upon the units being equipped with our Vodafone SIMs.
‡ Video calls to the SmartMobile or SmartHome Mate will be possible from around the 12th of May.
Video calls to the SmartHome IP Dialler and SmartWatch are still in development.

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The INS Group

The INS Group is dedicated to delivering quality services that support people in their home by providing In-Home and Mobile Personal Alarms Monitored 24/7 by Nurses and other Healthcare Professionals.

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