INS CareCall Personal Alarms

INS CareCall supplies the best known, most trusted emergency response systems, including hardware manufactured by Chiptech, SmartCaller, SmartLink and the LifeGuard L-Series diallers. Monitoring services are provided through INS LifeGuard’s Emergency Response Centre.

Live Independently and Safely in your Own Home

INS is dedicated to delivering quality care to support people living at home. With the press of a button, you are immediately connected to a qualified nurse in our Emergency Response Centre, who can provide immediate assistance.

INS CareCall alarm systems provide support and assistance when you need it, 24/7, giving you the freedom to continue living safely in your own home. Our systems are suitable for anyone wishing to remain independent whilst knowing assistance is available at the press of a button. They are particularly beneficial for those living with a disability, dementia or epilepsy to help them remain living independently at home. The CareCall range of products and services can enhance your independence and provide peace of mind to your loved ones.

How it Works

In the event of an emergency, press the button on your transmitter, which can be worn on the wrist, as a pendant or brooch. (We can also supply a Fall Sensor that automatically triggers an alarm when a fall is detected.)

An alarm is sent to a nurse at INS LifeGuard’s emergency response centre, who has access to your personal details and medical history. The nurse will call out to you over a two-way speaker on your emergency unit.* You need not be near the unit to be heard.

The nurse will assess the situation and send whatever help is required – whether that be contacting a family member, neighbour, friend, or emergency services.

If the nurse is unable to make voice contact, an ambulance will be dispatched to your location. No matter what the situation, rest assured help is on the way.

* Network coverage and voice quality are dependent on local environmental conditions and are not within the control of INS LifeGuard. Rest assured, even if we cannot speak to you over the alarm system, we have received the alarm and will send help.

Why choose INS?

There’s a big difference between INS and other providers. Our Emergency Response Centre is staffed by highly qualified and experienced nurses and other health care professionals, 24 hours a day, seven days a week. We know of no other company who can make that claim, and we feel it’s an important distinction. Emergency personnel are engaged quickly, if required, and our nurses can not only share personal details, but also medical information that could save a life.

INS CareCall can provide various different alarm technologies, including Chiptech, SmartLink, and the L-401/RV Diallers. Click on the various models shown to view or download product data sheets with more information and specifications.

Should your needs change in the future, you can upgrade at any time to our INS LifeGuard SmartHome product line, which allows for such optional extras as:

  • Vital sign monitoring by family and carers
  • Telephone and Internet Service
  • Home Automation & Security, including Home Activity Monitoring
  • Virtual Nurse and GP Consultations via audio/video call
  • My Concierge Service … and more!

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