Upgrade Offer

Upgrade your old emergency dialler to the most advanced, feature rich, nbn-compatible medical alarm available.

If you have an existing medical alarm that calls a family member or friend, you may be eligible to upgrade your alarm for just $75! To find out whether you are eligible, call 1800 003 095.

Benefits of the LifeGuard SmartHome IP Dialler:

  • Dual-Mode Calling – the unit can connect via your existing internet connection (Ethernet or WiFi) or via a 3G/4G SIM. If you use your internet connection, you’ll still need the 3G/4G SIM as a back-up.
  • Fully Waterproof Pendant – you need never take off your alarm pendant.
  • Battery Backup – rechargeable battery included which lasts for up to 40 hours in a power outage.
  • 30-Day Money-Back Guarantee – if you are unsatisfied with your new alarm for any reason, return it for a full refund.
  • One year hardware warranty and three years of free technical support – if you have any queries about your alarm, call us for free assistance.
  • Designed in Australia, and built to Australian Standards.
  • Two upgrade options available, both with no lock-in contracts.

Option 1

Try Professional Monitoring Free

  • 1 SmartHome IP Dialler
  • 1 Wrist or Pendant Transmitter
  • 1 SIM with Professional Monitoring by INS LifeGuard nurses free for 3 months
  • After 3 months, you can choose to remain with INS and pay our standard monthly SIM/monitoring fees OR revert to using your own SIM and having family/friends respond to any alarms
  • Free access to our secure Client Portal
  • 1 year warranty
  • 3 years free technical support
  • 30-day money-back guarantee

Option 2


  • 1 SmartHome IP Dialler
  • 1 Wrist or Pendant Transmitter
  • 1 SIM active for 1 month
  • After 1 month, you must supply your own SIM to ensure the device functions during any power or internet outages.
  • 1 year warranty
  • 3 years free technical support
  • 30-day money-back guarantee

Why choose INS LifeGuard?

  • Our equipment sets a benchmark in features tailored to aged care, emergency and health care monitoring.
  • When you choose our professional monitoring, help is always available at any time of the day or night.
  • Our Emergency Response Centre is staffed by highly qualified and experienced nurses 24 hours a day, seven days a week. We know of no other company who can make that claim, and we feel it’s an important distinction. Emergency personnel are engaged quickly if required, and our nurses can not only share personal details, but also medical information that could save a life.
  • We provide welfare checks, e.g. when you’re ill or have returned from hospital, we can call just to make sure you’re comfortable and everything is alright.
  • We exceed Australian Standards for medical monitoring – indeed we work under the higher standards required and expected of us as registered health care providers.
  • We offer a medical information line where you can discuss health related issues with our nurses, as well as a chat line for those who may be lonely or isolated and need someone to talk to for reassurance.
If eligible, this package can be yours for just $75!

Package Includes

The LifeGuard SmartHome IP Dialler

A personal Wrist or Pendant Transmitter

An active SIM card (see upgrade options above)

Contact us today to find out how we can help

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Australia PO Box 485, Unanderra NSW 2526 Australia