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INS LifeGuard Services

Personal / Medical Alarms

No phone line or internet connection required

Our nurses offer assistance within seconds in the event of heart failure, stroke, a fall, home invasion or fire. We can hear and speak to the person anywhere within the home (provided there's adequate network coverage). Even if we don't make voice contact, our staff know exactly who requires assistance and will immediately send help.

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Nurses remotely monitor your health

TeleHealth allows the monitoring peoples' health, particularly those with medical conditions such as diabetes, COPD, chronic heart failure or unstable blood pressure, right in their own home. Vital signs are recorded and sent to a nurse for monitoring and monthly reviews.

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Concierge Service

Help with managing everyday tasks

A practical and convinient way to help manage everyday tasks so you have more time to relax and enjoy life. Simply press a button to get assistance arranging a wide variety of services, such as home maintenance, health care, shopping/deliveries, taxi bookings and more.

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Lifestyle, Phone & Internet

Low monthly fee (call costs/data usage extra)

Our Medical Alarm System can replace your standard telephone, allowing you to store your favourite contacts and call them with on touch. We can also provide a basic internet service for browsing and social media applications, such a Facebook, Skype, Youtube and email.

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Virtual GP Consults

Face-to-face, without leaving your home

Virtual Face-to-Face consultations with a GP without leaving your home, any day of the week at a time that best suits you. One-off consults as required, or via subscription service which includes low-level prescriptions and referrals to other providers.

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Aged Care Nurse Call Systems

Monitoring on-site via a hosted platform

INS can supply and install a comprehensive solution consisting of our LifeGuard SmartHome IP dialers and Call Points in each room, Over door or Hallway Monitors and Nurses Monitoring Handsets, all connected via WiFi, reducing cabling costs.

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Need help deciding?

A key point of difference with a monitored service from INS LifeGuard is that our Emergency Response Centre is staffed by qualified nurses and other healthcare professionals. We also offer many optional extras that can be added at any time to enhance the service. If you’re not sure which products and services are right for you or your loved one, this video may help. Or feel free to call our friendly staff on 1800 636 226 and we’ll be happy to assist.

About The INS Group

INS is a leading family-owned Australian Health Care Company dedicated to delivering quality services that support people in their home. The INS Group was established in 1984 as the Illawarra Nursing Service. As one of the oldest care providers in Australia, we have had substantial experience in providing health care services in the community, as well as eHealth, TeleHealth and accompanying assistive technologies.

INS LifeGuard is a specialised Emergency Response Centre operation staffed by qualified nurses which supplies next generation SmartHome Medical alarm Systems with integrated virtual care services and technologies. INS LifeGuard’s services are available Australia-wide and throughout New Zealand.

INS CareCall supplies emergency response equipment and services, including hardware manufactured by Chiptech, Smart-Caller, SmartLink, and the LifeGuard L-Series Diallers. Monitoring services are provided through INS LifeGuard’s Emergency Response Centre, which is staffed by qualified nurses.

INS Technologies specialises in the development of leading-edge eHealth and TeleHealth technologies, products and services.

The INS Group - INS LifeGuard & INS CareCall

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