INS LifeGuard provides trusted emergency response, medical alarm monitoring and support services designed to help people feel safer, more independent and connected. Our team combines approachable service with dependable systems, clear communication and a focus on safety at every step.
Team Directory
Browse the team below and save the right contact directly to your phone using the Tapt link or QR code.
Sales
Business Development Manager
Daniel works with retirement villages and operators to match safety needs with practical alarm and monitoring solutions. He focuses on simple onboarding and clear next steps.
Sales
Retirement Living Consultant
Emily supports village teams with resident safety enquiries, proposal coordination and service demonstrations. Her approach is calm, responsive and detail-focused.
Sales
Client Solutions Specialist
Marcus helps referrers and customers understand their options across personal alarms, mobile support and app-based safety services. He keeps the process practical and easy to follow.
Management
General Manager
Sophie oversees service delivery, partnerships and continuous improvement across the INS LifeGuard team. She is focused on dependable operations and high-quality customer outcomes.
Management
Operations Manager
Adrian manages operational workflows, installations and customer support processes. He helps ensure enquiries are handled efficiently and service standards remain consistent.
Management
Clinical Services Lead
Natalie provides clinical guidance across response procedures and customer care standards. She supports a safety-focused culture built on trust, clarity and compassion.
The INS Group, established in 1984 is one of the oldest care providers and the only nurse on-call emergency response provider in Australia.
We are committed to delivering quality products and services that support and enhance health, well-being and independence.
Australia
PO Box 485, Unanderra NSW 2526 Australia
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