INS LifeGuard AU
LifeGuard SmartHome Concierge
The INS Group • May 26, 2017
Future-Proof your village
Today’s residents in village communities expect the latest in in-home technology. Their families expect more. They expect a duty of care and they expect ease of communications. Operators have to balance these customer expectations with the realities of village management.
INS has over 30 years’ experience, and services more than 30,000 independent living units across Australia. We have evolved the LifeGuard SmartHome Concierge solution to include four main components:
Personal Emergency Support
- Unique 24/7 nurse response
- Scheduled and ad hoc outbound nurse calls
- Multiple transmitter styles
- No cabling
- NBN compliant and ready
- Trusted by more village operators and resident committees than any other support service
TeleHealth / Virtual Care Services
- Designed to support and add value to home care services
- Supports essential vital sign monitoring and alerts
- Scheduled and ad hoc nurse audio/video calls and consults
- Virtual GP consultations and referrals
- Complimentary vital sign pack loaned to some villages
- Services can be provided by your own community care organisation
Complete Village / Care Manager Concierge System
- Broadcast information and provider news to one, several, or all users
- Send evacuation alerts in real-time
- Update client details online
- Manage tasks, reminders, and concierge service and fees
- Update village protocols and procedures
- Makes scheduling services and support easy
Personal Communication Hub
- The complete integrated home communication system
- Telephone Service option – no need for a landline
- Internet browsing service
- Family and friends can video conference / Skype
- Village/community social hub
- Simplify and streamline village telecommunication options
Contact INS for more information on 1800 636 226 (AU) or 09 281 4075 (NZ).
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About
The INS Group
The INS Group is dedicated to delivering quality services that support people in their home by providing In-Home and Mobile Personal Alarms Monitored 24/7 by Nurses and other Healthcare Professionals.
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