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LifeGuard SmartCarer App Release

The INS Group • Aug 01, 2019

The SmartHome Ecosystem has allowed clients’ families, village managers and carers the unique ability to interact with the client and update their information.

This exclusive feature fits into our vision of coordinated care and supported independent living. The use of our Managers and Client Portals has received much positive acclaim, and we will continue to improve them.

We also aim to release the beta version of our new LifeGuard SmartCarer App in September. Currently, clients and their families/carers can view and interact with messages to the clients SmartHome via our secure, web-based Client Portal. Village Managers can do so through the Manager’s Portal.

Feedback from managers, carers and families has indicated that many would prefer to use a mobile app rather than a website. As a consequence, we have built an Android App (IOS version in development), which adds extensively to the web portal features. Some of these features include:

Alerts are delivered to the App for personal activity monitoring. Family and carers will be able to set rules to send alerts, e.g. ‘user hasn’t left their bedroom by 8 AM’ to detect whether they’re up and about, or ‘user hasn’t walked into the kitchen between 11 am and 2 pm’ to detect changes in behaviours, e.g. they may not have eaten) and much more.
Alerts delivered for vital sign readings taken or recorded by the client, e.g. BP, Pulse, etc. These alerts can also be automatically triggered on a wearer’s LifeGuard SmartWatch by our nurses* or through the LifeGuard SmartCarer App. We recently opened up the vital sign recording to allow its use for free. Clients can either purchase our wireless automated devices (blood pressure, SPO2, Weight, and Temperature), which transmit the readings directly to the SmartHome IPD , SmartHome Mate, LifeGuard SmartMobile or LifeGuard SmartWatch – OR they can use their own non-automated devices and manually record the readings. Either way, the data will be stored and made available to families and carers through either the Client Portal or the LifeGuard SmartCarer App.
Alerts from LifeGuard nurses notifying of urgent events
Alerts indicating SmartHome IPD status (battery and connection)
Ability to turn on/off security and activity monitoring
Ability for viewing reports, including the last testing done
Ability to send notifications and appointment reminders, etc.
Ability to call the client directly from their SmartHome via the LifeGuard SmartCarer App. This will greatly assist family or village managers in connecting with their loved ones who, for instance, may not have a connected phone line.
Ability to set Geofence alerts and location requests and receive notifications for concerns relating to personal safety. This will be available for those clients utilising any of our Mobile Alarm products, including the LifeGuard SmartMobile, SmartMobile App (downloaded to the client’s own smartphone), or the LifeGuard SmartWatch.

Of course, the above features require client consent.

We are really excited about the LifeGuard SmartCarer App. It brings further benefits to the use of the SmartHome Ecosystem.

This is just the start. Clients who have chosen LifeGuard’s SmartHome range of products will continue to see these types of value-added products and services into the future.

* Future development

Find out more by calling 1800 636 040 or visiting SmartCarer App page on our website.

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The INS Group

The INS Group is dedicated to delivering quality services that support people in their home by providing In-Home and Mobile Personal Alarms Monitored 24/7 by Nurses and other Healthcare Professionals.

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